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Buyer Protection
What is buyer protection, how does it work?
We ensure each and every purchase is covered by our 4p's.
  • When you make a purchase from us, we make the whole process simple and as safe as buying from your local store. We provide 30 days satisfaction guarantee to our customer. If you are not 100% satisfied with your free shipping item(s) within 30 days, please don't hesitate to contact us here or email us at info@oncelink.com. We have a dedicated team to serve you.
  • Package Protection
  • You are able to dispute any incorrectly delivered items.
  • Promptness Protection
  • Oncelink buyer protection will ensure that all parcel must be shipped and correctly delivered to you within a specified time period.
  • Promissory Protection
  • Oncelink allows you to discuss your requirements with us and if required, have this communication recorded as the basis for a communication contract.
  • Privacy Protection
  • Your payment details and personal information are never exposed to any third parties at any time.